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NNPC Plans To End Petroleum Products Diversion Begin



GMD NNPC, Mallam Mele Kolo Kyari

The Nigerian National Petroleum Company Limited (NNPC Ltd.) started its activities for the new week with a meeting with major marketers of petroleum products in the nation’s downstream sector.

The aim of the meeting was to grow a strong determination to sustain energy security for the country and avoid the diversion of petroleum products.

The meeting which was held at the NNPC Towers, Abuja, had in attendance the Major Oil Marketers Association of Nigeria (MOMAN), the Depot and Petroleum Products Marketers Association of Nigeria (DAPPMAN), and Independent Marketers, on the need to curb products diversion.

The Group Executive Director, Downstream who was represented by the Managing Director (MD), Petroleum Products Marketing Company (PPMC), Mr. Isiyaku Abdullahi, said that NNPC as the sole importer of petroleum products was in a critical situation that required the solid cooperation of the marketers to sustain product availability to Nigerians and reduce the burden of high evacuation costs on government in terms of under-recovery.

Abdullahi said that the company was concerned that in spite of the high truck-out of Premium Motor Spirit (PMS) from depots across the country, the market was still experiencing shortfalls, noting that diversion of products had been identified as a likely reason for the gap.

He appealed to the marketers to activate the Corporate Social Responsibility (CSR) component of their businesses to support both the Federal Government and the NNPC in sustaining energy security for Nigeria.

Abdullahi stressed that such a gesture would help in cushioning the effect of the current global energy crisis.

On his part, the Executive Secretary of MOMAN, Mr. Clement Isong, said that NNPC was playing a key role in keeping the country well supplied in terms of petroleum products, especially at a critical time when the world faced inflationary problems.

Speaking in a similar vein, the Executive Secretary of DAPPMAN, Mr. Olufemi Adewole, expressed satisfaction with the outcome of the meeting, assuring that DAPPMAN as a responsible organisation is committed to ensuring efficient supply and distribution of petroleum products across the country.

Meanwhile, the NNPC Ltd. cautioned that the current price volatility in the global energy was likely to worsen if banks and other financial institutions continue to avoid funding gas projects.

The Group Managing Director/Chief Executive Officer of NNPC Ltd., Malam Mele Kyari, gave the warning at the 28th World Gas Conference 2022 which was held in Daegu, South Korea.

Kyari who spoke against the backdrop of stifling funding for new oil and gas projects due to environmental concerns said: “In many jurisdictions, gas is nearly always associated.

“So, you have to turn the table to see if you can get non-associated gas so that banks and financial institutions can put their money into it.

“If that doesn’t happen, then you sure have the constraints of financing and the opportunity will now turn into a crisis.

“I think that is what we are trying to solve to see how we can turn this so that the facility that we are building or the facilities we are going to build will have enough gas to process and deliver into the market.

“Honestly, it is a huge opportunity for the financing sector, I know for sure in our own perspective we have seen a number of projects that can come up very quickly.

“Mostly, the LNG facilities where you can convert gas to chemicals and these are really coming up in their numbers across many National Oil Companies (NOCs) that I am aware of.

“The immediate future is getting the right financing, the right mix, and also for the financial institutions to recognise that except they invest today, what we are seeing today in terms of pricing can be something much more to manage in the next two-three years to come.”

Kyari said the NNPC Ltd. was not averse to the push for carbon neutrality, adding that funding gas projects were a vital decision to be made to avert future crises.

At the 26th Conference of Parties (COP26) which was held in Glasgow, Scotland in 2021, African countries advocated for energy justice in the drive for transition to cleaner fuels.

In another development, the NNPC Ltd. set a record as the first exploration and production company to acquire environmental audit certification in the Federal Capital Territory, Abuja, since the Environmental Impact Assessment (EIA) law was established about 30 years ago.

The attainment of this feat by the Company was disclosed by the Permanent Secretary of the Federal Ministry of Environment, Mr. Hassan Musa, during the presentation of a certificate of Environmental Audit to the NNPC at the NNPC Towers, Abuja.

The Permanent Secretary who was represented by the Director, Environmental Assessment, Dr. Abbas Suleman, commended the NNPC for its consistency and commitment to environmental global best practices.

Hassan stated that though environmental audit was a legal requirement by federal law, the bold step taken by the current NNPC Management to carry out an environmental impact assessment of the NNPC Towers reinforces the company’s reputation as a law-abiding and responsible corporate citizen.

Narrating his experience with the company during the audit exercise, the Permanent Secretary said that he saw firsthand the Management’s commitment to performance excellence, adding: “NNPC does its things gently, quietly, and steadily with the whole idea of achieving positive results”.

Speaking at the event, the Group Executive Director (GED) Corporate Services, Mrs. Aisha Katagum, who was represented by the Group General Manager, Human Resources, Mr. Yinusa Yahaya, appreciated the Federal Ministry of Environment for the honor of implementing the audit process.

She also appreciated the award of the certification to NNPC, especially at this crucial stage of the Company’s transition from a corporation to a limited liability company.

Still, in the week under review, the NNPC Ltd. and its partner, Sahara Group, took delivery of two 23,000cubic meters of Liquefied Petroleum Gas (LPG) vessels for their joint venture company, WAGL Energy Ltd.

The event which was held at the Hyundai MIPO Shipyard in Ulsan, South Korea, also witnessed the official naming of the vessels as Mt Sapet and Mt BaruMK.

Speaking at the occasion, the GMD/CEO of NNPC Ltd., Malam Mele Kyari, said the investment in the LPG carriers was part of efforts to deepen domestic gas utilization in keeping with the Federal Government’s aspiration to use gas as the linchpin to drive the nation’s economic and industrial growth.

He disclosed that an order for three additional new vessels was at an advanced stage, adding that “we have a target of delivering 10 vessels over the next 10 years”.

On his part, the Executive Director of Sahara Group, Mr. Temitope Shonubi said WAGL successfully operated two mid-sized LPG Carriers – MT Africa Gas and MT Sahara Gas in the region and had delivered over six million CBM of LPG across West Africa, while keeping to global standards.

“With the new vessels, we are set to promote and lead Africa’s march towards energy transition,” he said.

The two new vessels, Mt Sapet and Mt BaruMK, were expected to sail out in June and September 2022 and would increase WAGL’s total fleet to four.

All four vessels were built by Hyundai MIPO Dockyard, a foremost global manufacturer of mid-sized carriers.

WAGL Energy Limited is a joint venture company between NNPC and Oceanbed (a Sahara Group Company) which is driving NNPC’s five-year $1 billion investment plan announced in 2021 to accelerate the decade of gas and energy transition agenda.

Also, at the event were the Ambassador of Nigeria to South Korea, HE Aliyu Magashi; NNPC Group Executive Director, Gas & Power, Mr. Mohammed Ahmed and Group Executive Director, Upstream, Mr. Adokiye Tombomieye, and other dignitaries.

In a related development, the GMD/CEO of NNPC Ltd, Malam Mele Kyari called on oil and gas companies operating in Nigeria to invest more in gas transportation in order to boost the nation’s gas exports to the global market.

Kyari made the call at an agreement signing ceremony between Hyundai Mipo Dockyard Company Limited, Temile Development Company, and NLNG Ship Management Limited (NSML) for the construction of a 23,000 M3 LPG/NH3/VCM Carrier and the supervision of the ship construction work on the sidelines of the 28th World Gas Conference 2022, in Daegu, South Korea.

He said it had become imperative for Nigeria to develop more channels for getting gas into the international gas market considering the pivotal role gas had assumed in the global march towards cleaner energy sources.

According to him, there is a need for Nigeria to take advantage of the global acceptance of gas as a transition fuel by massive investment in gas transport infrastructure.

“We expect to see more and more Nigerians coming forward to build a transportation medium for gas and other liquid that we handle,” Kyari stated.

He assured investors of NNPC’s support, saying: “We are here to support you, we are not in competition. We are here to make sure that you succeed so that our country will succeed and prosper into what we visualise and contribute globally to energy sales”.

Also speaking at the event, the Executive Secretary, Nigerian Content Development Monitoring Board, Mr. Simbi Wabote, commended the project partners for their various activities in Nigeria which he said were in alignment with NCDMB’s strategic objective of maximising the potential in the Midstream and Downstream Sectors of the Nigerian oil and gas industry to actualise the Decade of the Gas policy of the Federal Government.

“I am delighted that this project will bring invaluable local content opportunities in technology and innovation, human capital development as well as research and development,” he said.

The event was attended by the Chairman of the Board of Directors, NNPC Ltd., Mrs. Margery Chuba-Okadigbo, and representatives of Hyundai, NSML, and Temile Development Company.

Also in the week, Sonangol Group, the national oil company of Angola, Africa’s second-largest oil producer, expressed a desire to collaborate with NNPC Ltd. in the downstream sector reforms in Angola.

This was disclosed by a delegation from Sonangol on a benchmarking visit to the NNPC to understudy the company’s downstream operations and lay the foundation for new partnerships.

Speaking at a brief welcome ceremony held for the delegation at the NNPC Towers, Abuja, the head of the delegation and member of Sonangol’s Executive Committee in charge of Distributions, Ana Paula Marranjal Mesquita Do Carmo, said that the Delegates were in Nigeria to understudy NNPC’s downstream logistics and mechanisms of sales and distribution of petroleum products.

According to her, Angola was already transiting from a monopolistic market to a competitive market and Sonangol needed to learn from an established and functional system like NNPC.

Speaking earlier, the GMD/CEO of NNPC Ltd. who was represented by the Chief Financial Officer, Mr. Umar Ajiya, welcomed the guests as partners, adding that NNPC was committed to working with African companies to add value to their hydrocarbon value chain and create energy security for the continent.

He assured them that NNPC would share its experience with the group, stressing that the visit was timely as NNPC was currently transiting to a limited liability company with its business processes changing to become more commercially focused and efficient.

In a presentation to the delegation, the Group Executive Director, Downstream, who was represented by the Managing Director, PPMC, Mr. Isiyaku Abdullahi took them through the gamut of NNPC’s downstream operations with a special focus on NNPC Retail and its business model.

He assured them that NNPC was willing to answer all their questions and avail them of any information relating to downstream operations.

The Sonangol team was taken on a tour of a number of NNPC’s downstream facilities in Abuja, Lagos and Ogun State.

In another development, Federal Government called for synergy among stakeholders in the midstream and downstream sectors of the oil and gas industry.

The Minister of State Petroleum Resources, Chief Timipre Sylva, made the call at the opening ceremony of a two-day dialogue organised by the Nigerian Content Development and Monitoring Board (NCDMB) in Lagos with the theme: “Maximising Potential in the Midstream and Downstream Oil and Gas sector – a Local Content Perspective”.

According to the Minister, one of the key objectives of the Ministry of Petroleum Resources under the Next Level Agenda of President Muhammadu Buhari’s administration is to increase the nation’s domestic refinery capacity.

Sylva noted that synergy in the Midstream and Downstream oil and gas sectors would further strengthen local content development and boost the country’s domestic refining capacity.

He noted that the government’s effort at boosting domestic refining capacity led to NCDMB’s partnership with local companies such as Waltersmith Refinery, Azikel Refinery, and Atlantic Refinery in furtherance of its role as a catalyst for capacity development in the Nigerian oil and gas industry and its linkage sectors.

Sylva said the dialogue “would serve as a platform to sensitize and enlighten stakeholders about the Board’s capacity-building intervention initiatives in support of Nigerian Content Development in the midstream and downstream sectors.”


Seplat Energy Wins Highest Net Asset Ratio Award At The Pearl Award 2022



Seplat Energy Wins Highest Net Asset Ratio Award At The Pearl Award 2022

Olushola Okunlade Writes

Seplat Energy Plc (Seplat), a leading Nigerian independent energy company listed on both the Nigerian Exchange Limited and the London Stock Exchange, has emerged winner of the tensely coveted ‘Highest Net Asset Ratio’ award at The Pearl Award 2022.

The energy company was announced the winner by the organisers of the award at a ceremony held at Eko Hotel & Suite Victoria Island Lagos on Sunday night.

The return on net assets (RONA) ratio compares a firm’s net income with its assets and helps investors to determine how well the company is generating profit from its assets. The higher a firm’s earnings relative to its assets, the more effectively the company is deploying those assets.

The Board of Governors of the PEARL Awards Nigeria congratulated Seplat Energy Plc for emerging as the winner of the prestigious 2022 Highest Net Asset Ratio Award in the Market Excellence Awards Category for companies quoted on the Stock Market.

Commenting, the President, PEARL Awards, Mr. Tayo Orekoya, said the 2022 PEARL Awards with the theme: Sustaining Excellence Through Tenacity (SETT), reflects the current realities of the PEARL Awards,  Corporates and Capital Markets, locally and globally.

Orekoya said: “Over the years we have built and sustained a legacy through the PEARL Awards and this is attested to by the high reputation and credibility which corporate Nigeria and other stakeholders ascribe to the Awards Project for its impartiality and reliance on verifiable indices to determine the yearly winners.

Seplat Energy Wins Highest Net Asset Ratio Award At The Pearl Award 2022

The Chief Financial Officer, Seplat Energy, Mr. Emeka Onwuka, also commenting on the award, expressed appreciation of the Board, Management, and Staff of Seplat Energy Plc on the recognition, saying the feat remains a call for more work.

Onwuka said: “We thank the Board of Governors of the PEARL Awards Nigeria for this honour.

“At Seplat Energy Plc, our commitment to excellence and global best practices is unwavering. The Company had its sights set on the global business arena from its inception. Therefore, in April 2014 and in line with its vision of being a world-class energy company delivering premium value to all stakeholders, the company accomplished the historic feat of being the first Nigerian company to be listed on both the Nigerian Stock Exchange (now The Nigerian Exchange) and the main market of the London Stock Exchange – the world’s most respected international market for the admission and trading of equity, debt, and other securities.

“The main motive behind Seplat Energy’s vision of listing in two jurisdictions was the great desire to build a company that would stand the test of time and stands shoulder-to-shoulder with other global players from other climes. This award tonight reaffirms this, and for us, this is a call for more work.”

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“Going Green Is The Future For Data Centers In Africa” – Jasper Lankhorst



Going Green Is The Future For Data Centers In Africa

Jasper Lankhorst is the Group CEO of the Best-Connected Carrier And Cloud Neutral Data Centre In West Africa, Rack Centre

Rashidat Olushola Okunlade Writes

The Group Chief Executive Officer of the best-connected Tier III Carrier and Cloud neutral data centre in West Africa, Rack Centre, Jasper Lankhorst, has restated the company’s commitment to the green economy even as it has vowed to continually enhance its drive for sustainability in its operations.

Jasper Lankhorst made this known at the just concluded 2022 AfricaCom/Africa Tech Festival in Cape Town, South Africa.

Speaking during the panel session themed “The Importance of Going Green” for the future of Data Centres in Africa. He explained that Rack Centre, part of the pan-African data centre platform, was undertaking a range of measures that are tailored toward green design principles, some of which include switching from diesel to gas power generation, implementing water-efficient cooling systems, implementing low-energy air circulation system and sourcing local materials and services wherever possible.

Going Green Is The Future For Data Centers In Africa

According to him, the organisation is switching its power source from diesel to gas, not only to save more than $10 million a year in operating costs but also to reduce carbon footprint, reduce environmental impact and align with global sustainability data centre design trend.

“As a result of these moves, Rack Centre is forecasted to be 35% more energy-efficient than other regional data centres, and 16% more energy-efficient than the global average. It will reduce water consumption by 41%, and there will be a 45% saving in embodied energy in materials used,” he said.

He further noted that, though customers are demanding a sustainable strategy for the business, hence, the choice of going green, though capital-intensive, should be sustainable. They must be as energy efficient as possible and use reliable, low-carbon sources of power to ensure uninterrupted operations, which is in line with the organisation’s prime aim to provide 100% uptime.

Other notable panelists at the session include Mustapha Louni, Senior Vice President, Uptime Institute; Nikki Blake, Business Development Manager for Bergvik; Kevin Kent, Director of Data Center Business Development nZero; Dr. Angus Hay, Regional Executive, Africa Data Centres, and Divyajeet Mahajan, Chief Executive Officer, Distributed Power Africa (DPA), Zimbabwe.

In addition to the existing Rack Centre LGS 1 data centre in Lagos, which supports 1.5MW of IT power, our campus is now being expanded with a new building, the LGS 2 facility which supports 12MW of IT power. This provides a total IT power of 13.5MW in the Nigeria campus, built using modern, efficient and green design architecture. We have a principle known as KIA – Keep In Africa, and it’s a philosophy we use in our design and the procurement process to make it sustainable with the availability of local knowledge and local skills to be able to build and operate it,” he added.

In June 2022, Rack Centre became the first International Finance Corporation (IFC) EDGE-certified data centre in Europe, the Middle East, and Africa. It is officially making this the first Green Certified Data Centre in Africa. It is the most connected facility in the region according to its PeeringDB ranking and links every country on Africa’s Atlantic coast.

In 2019, the Southern Swamp Associated Gas Solutions project was commissioned, and the SPDC JV is planning to reduce associated gas flaring further through its Forcados Yokri gas-gathering project, of which large parts are set to be completed in 2022. Despite such efforts to reduce continuous flaring, unfortunately flaring intensity (the amount of gas flared for every tonne of oil and gas produced) at both SPDC- and SNEPCo-operated facilities increased in 2021 owing to short-term operational issues. Flaring from SPDC-operated facilities increased by around 5% in 2021 compared with 2020. The increase was primarily because of the extended outage of the gas compression system in SPDC’s shallow-water operations. The system was restored and became operational from January 2022. Flaring at SNEPCo-operated facilities rose by around 160% in 2021 compared with 2020. This was mainly because of an increase in flaring on the Bonga floating production, storage and offloading (FPSO) vessel. Repairs to a flex-joint on the Bonga FPSO’s gas export riser in the second quarter took longer than expected, in part because of weather conditions. While repairs were under way, the FPSO continued to produce oil and therefore flaring was necessary for safety reasons. The repairs were safely concluded in July 2021. Although flaring intensity levels rose in 2021, SPDC and SNEPCo over the last 10 years have almost halved the combined amount of hydrocarbons they flare from 1.5 million tonnes in 2012 to 0.8 million tonnes in 2021. This reduction is the result of a strict flaring reduction management process and both SPDC and SNEPCo will continue to work in close collaboration with joint-venture partners and the government to make progress towards ending routine flaring of associated gas. NIGERIA LNG EXPANSION UNDERWAY Global demand for LNG continues to grow as the world increasingly seeks reliable supplies of lowercarbon energy. Shell’s investment in Nigeria’s gas infrastructure for export is expected to help 6 This is according to a data provided by global research and consultancy business Wood Mackenzie. the country benefit further from revenues. Shell Gas B.V. and its partners took a final investment decision in 2020 on a new LNG processing unit – known as Train 7 -- at NLNG. The expansion is expected to create around 12,000 jobs for Nigerians during construction and stimulate growth of the local oil and gas service sector, with 55% of engineering and procurement of goods and services being sourced in-country. Train 7 is expected to ensure Nigeria’s continued place as a global player in a lower-carbon energy source. Once operational, Train 7 will add around 8 million tonnes per annum of capacity to the Bonny Island LNG facility, taking the total production to around 30 million tonnes per annum. In 2021, NLNG began awarding procurement and construction contracts. Early works started at the site. The first phase of the worker village is expected to be ready for occupancy in 2022 and the new material offloading facility ready for use by the end of 2022. NLNG’s Train 7 is expected to come onstream in the middle of the 2020s. KEY LICENCE RENEWED FOR DEEP-WATER SNEPCo has interests in four deep-water blocks in the Gulf of Guinea, two of which it operates. Today, nearly one-third of Nigeria’s deep-water oil and gas production comes from the Bonga and the nonoperated Erha fields.6 Since production began in 2005, Bonga alone has produced more than 950 million barrels of oil with the 2021 average oil production per day at 105,000 barrels. The Bonga FPSO vessel has a total production capacity of 225,000 barrels of oil per day and 150 standard cubic feet of gas export per day. In 2021, the availability of the FPSO vessel increased to 80% from 70% in 2020. In addition to Bonga, SNEPCo’s exploration activities have led to several significant discoveries of oil and gas over the last two decades, including the Bolia and Doro fields (Shell interest 55%). Nigeria Briefing Notes Helping to power Nigeria’s economy 13 In the right investment climate, SNEPCo believes that there are opportunities to expand. In 2021 the OML 118 (Bonga) production sharing contract was renewed and the lease extended for 20 years. Bonga North and Bonga South West Aparo (BSWA) oil fields are two such potential opportunities. Bonga North is a proposed tie-back project to the existing Bonga FPSO with Phase 1 comprising 14 wells. BSWA is a development of a new FPSO with Phase 1 comprising 23 wells. SUPPORTING RENEWABLE ENERGY STARTUPS Millions of Nigerians are excluded from the country’s power grid and Shell Companies in Nigeria have established and provided substantial funding for a not-for-profit, impact-investing company called All On. Operating as an independent company, All On works to bring reliable electricity – often from renewable energy sources -- to off-grid urban and rural customers. This support aims to build a solid pipeline of viable businesses that can create the scale required to address Nigeria’s access to energy gap. In December 2019, SPDC and SNEPCo made a significant additional 10-year financing commitment of $160 million in All On, bringing the total commitment to $200 million. By the end of 2021, All On had provided investment capital to over 40 renewable energy start-ups in its portfolio – an increase of more than 30% from 2020. One such company is Infibranches Technologies Limited, to which All On has committed $2 million, which is expected to enable the indigenous technology company to expand sales of solar home systems via its more than 13,000 agent banking partners across Nigeria. With the support of the Rockefeller Foundation, the All On Hub was established in 2020 to provide nonfinancial support and build the capabilities of off-grid energy entrepreneurs. In 2021, the hub supported 81 ventures – nearly double the 41 supported in 2020. Also in 2021, All On, Odyssey Energy Solutions and the Global Energy Alliance for People and Planet launched a $10 million equipment financing facility as part of the DART pilot programme in Nigeria. 7 Hydraulic flying leads support the delivery of hydraulic fluid and/or chemicals between subsea equipment. 8 Subsea trees are an assembly of valves and other components used to monitor and control the production of a subsea well. DART will combine demand pooling, aggregated purchasing of solar equipment, and access to affordable finance to unlock economies of scale for solar companies, achieve cost savings for end-users, and accelerate the growth of the renewable energy sector in Nigeria and beyond. DEVELOPING LOCAL CONTENT AND SKILLS Shell Companies in Nigeria contribute to the growth of Nigerian businesses that can provide technical and support services to the industry. This includes the manufacture of tools and technical kits, the operation of helicopter flights in the Niger Delta, and strategic partnerships between foreign and local companies to stimulate technology transfer and capacity development. While there are government-required programmes in some areas, such as the Nigerian and Community Content Strategy embedded in the Assa North/Ohaji South gas development project, Shell Companies in Nigeria deliberately seek to contract local businesses wherever possible. In 2021, Shell Companies in Nigeria awarded $800 million worth of contracts to Nigerian-registered companies. Of these, 92% were companies with at least 51% Nigerian ownership. SNEPCo has awarded major engineering and construction contracts to companies that are indigenous, have local staff, or possess domestic capabilities in the country. At present, the manufacture and rebuild of hydraulic flying leads7 (HFLs) is being carried out in-country by wholly indigenous companies. Pressure Controls Systems Nigeria Limited, another Nigerian company, continues to refurbish old subsea trees.8 Sometimes, a lack of access to capital hinders Nigerian companies from competing for and executing contracts effectively. Shell Companies in Nigeria have provided access to nearly $1.6 billion in loans to 901 Nigerian vendors under the Shell Contractor Support Fund since 2012. These loans help improve their tendering opportunities.

About Rack Centre: Rack Centre is the best-connected Carrier and Cloud neutral Tier III constructed Facility Certified data centre in Africa. Established in 2012, the company focuses solely on providing best-in-class data centre colocation services and free interconnection between carriers and customers. Knowing this gives customers a technically superior, physically more secure, and lower-cost environment for their information systems.

The Carrier and Cloud neutrality advantage allows customers to manage traffic to get better value, lower latency, and higher resilience and creates an open market for partnerships between customers, networks, cloud and content providers, the Internet Exchange Point of Nigeria, and managed service providers.

Rack Centre’s clientele includes 53+ telecommunication carriers, Internet Service Providers (ISPs), global Tier 1 networks, and pan Africa international carriers, including direct interconnections to all five undersea cables serving the South Atlantic Coast of Africa including Equiano and in the foreseeable future 2Africa and every country on the Atlantic coast of Africa.

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Eko DISCO Assures Customers In Orile, Apapa Districts Of Improved Service Delivery



Eko DISCO Assures Customers In Orile, Apapa Districts Of Improved Service Delivery

Olushola Okunlade Writes

Eko Electricity Distribution Company (EKEDC) has assured it will upgrade its service delivery in Orile and Apapa environs at customer engagement forums held on November 10 and 17 respectively, in continuation of its strategic plan to engage electricity consumers across its franchise area for improved service delivery based on feedback.

The Managing Director/CEO of Eko DisCo, Dr. Tinuade Sanda, who was represented by the Chief Financial Officer, Joseph Esenwa at the forum said in continuation of the DisCo and stakeholder engagement to get on-the-spot feedback and review for possible upgrades in the areas of power supply, billing, metering, vandalism, and other factors mitigating service delivery to customers.

Mr. Esenwa thanked customers for making time out of their busy schedules to attend the session, ‘’we do not work in isolation, we are here to listen, and share ideas because we believe in a good relationship, it’s a mutually beneficial meeting, we aim to serve you, and we want to know what we have to do to improve our services” he said.

Eko DISCO Assures Customers In Orile, Apapa Districts Of Improved Service Delivery
Left-Right: Gibraltar Njowusi; Apapa Local government Secretary, Madam Oyinlola Lambo; Customer Service Representative, Mrs. Lilian Obiakor; District Manager Apapa, Engr. Ukoh Henry; Head, Distribution Operations, Joseph Esenwa; Chief financial officer, Mr. Sam Edoho; GM Commercial, Engr. Kamaldeen Saadu; HoD Network Planning, Lt. Col. Afolabi Oluyinka; Representative of the Arakan Barracks Cantonment Commander.

Mr. Esenwa said EKEDC has learned from engagement over the years that the major issues between the customers and the company are estimated bills, he said the DisCo has no reason to increase the bills as he described EKEDC as a retailer who purchases electricity in bulk then sends to customers.

For those who are yet to collect their prepaid meters, he said some customers had applied and paid for the prepaid meters under the MAP scheme registered without providing the right biodata when registering for the scheme.

Mr. Esenwa said, “While the commitment to install prepaid meters for customers under the MAP Scheme is critical, we have noticed that some customers provided wrong details including their valid means of identification. There is nothing we can do until they come forward to address the issue.

“Some of the incorrect details include wrong addresses, emails, applicants’ reference numbers, and invalid means of identification. The invalid biodata has delayed the issuance of receipts for the processing of the meters.

He further assured customers in Apapa and Ijora Districts respectively that the DisCo would soon visit the areas under the district to launch the mobile metering exercise for the on-the-spot applications of customers to support the existing online process of acquiring prepaid meters by customers under the MAP scheme.

Esenwa further reiterated that “The Meter Asset Provider Scheme has enabled customers to procure meters directly and be metered within 72 hours of payment confirmation and urged other customers to take advantage of the window to access their prepaid meters.

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