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Banks Not Hoarding New Naira Notes, Normalcy Returning Soon – ACAMB

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Banks Not Hoarding New Naira Notes, Normalcy Returning Soon - ACAMB

Olushola Okunlade Writes

The Association of Corporate Affairs Managers of Banks (ACAMB) has reacted to speculations on banks hoarding new naira notes against Central Bank of Nigeria (CBN) directives.

ACAMB empathizes with the Nigerian public on the unintended hardships being faced in the process of the ongoing rollout of re-designed naira notes and enhanced cashless policy.

A statement signed by Mr. Rasheed BolarinwaPresident, ACAMB stated: “There is no doubt that the unintended constraints in the withdrawal of old naira notes and circulation of new naira notes, alongside the national policy to enhance cashless transactions, have had UNINTENDED effects on the generality of the Nigerian populace.

“Nigerian Banks have invested an estimated total sum in excess of N100 billion in setting up and maintaining cutting-edge electronic channels over the past few years as part of an ongoing commitment to seamless customer experience and real-time digital financial transactions. From internet banking to mobile apps, Automated Teller Machines (ATMs), Point of Sales (PoS) merchants, mobile wallets, Unstructured Supplementary Service Data (USSD) codes, agents, and digital franchises among others; not less than 80 per cent of Nigerians now enjoy one form of digital or cashless transaction or another, powered by investments by Nigerian Banks.”

“These commitments by Deposit Money Banks (DMBs) have seen Nigeria rising steadily and recognised as having arguably Africa’s most advanced digital financial services industry and one of the world’s top 10 real-time payment markets. It is a national pride and proof of Nigerian Banks’ commitment to customer service that Nigeria is regarded as having Africa’s most digitized banking industry. Nigerian Banks remain committed to continuing investments in seamless and secured digital banking that EXCITE customers to voluntarily use and rely on the various digital and alternate PAYMENT SYSTEMS available.”

In view of its numerous benefits and the cutting-edge capability of the Nigerian banking sector, ACAMB fully supports the enhanced cashless policy championed by the Central Bank of Nigeria (CBN). The entire banking sector is working with the apex Bank and other stakeholders to urgently address constraints in the implementation and ensure that Nigerians suffer no untoward pains in the transition process.

Nigerian Banks are currently working with the CBN to ensure that customers have access to cash through ATMs and other channels as well as Over-The-Counter (OTC) in the banking halls. ACAMB AFFIRMS without any equivocation that Banks are not in any way hoarding or holding back naira notes or engaging in any act inimical to our avowed commitment to exciting customer experience. ATMs are being loaded every day and cash is being paid as provided by the CBN, as regularly being checked by CBN Inspectors and other regulators including anti-graft agencies.

In the past few hours, Banks have taken additional measures to quicken the flow of naira notes. These measures, among others, include the deployment of extra technical supports for online payments, additional security at ATMs to ensure all-clock usage, technological back-up to reduce online downtime to the barest minimum, additional staff deployment to counters to attend to cash transactions and timely interbank and inter-branch networking to bridge any gap. We are confident that these measures, in addition to efforts by the regulatory CBN, will result in greater ease of access and cash liquidity. The Federal Government and the CBN have reiterated similar readiness to address any constraint in the cyclical flow, including making adjustments, where necessary.  ACAMB urges Nigerian banking public to exercise patience and not to resort to any untoward behavior against Bank staff or banking facilities. Nigerian Banks, the majority of which are publicly quoted, are owned by millions of Nigerians and provide employment to several millions of staff, who work 24/7 to ensure that the generality of Nigerians has reliable and secured globally competitive banking services.

The cashless policy is generally in line with the yearnings of most Nigerians for the elimination of corrupt practices in financial transactions, adequate security and improvements in law enforcement, and the general integrity of the wealth creation process. As shown by global evidence, cashless policy helps in curbing crimes such as; kidnapping, banditry, and official sleaze, among others.

The cashless or digital transaction is also a boost to commerce and industry; as well as public finance. It is noteworthy that digitization of public finances of many states and at national level has led to phenomenal improvement in REVENUE GENERATION, which form the basis of improved infrastructural renewals Nigerians now cherish.  It is also noteworthy that all stakeholders agreed on the importance and advantages of the redesigning of naira notes. The redesigning of naira notes safeguards the Nigerian economy and the country’s sovereignty, by strengthening the nation’s currency flow and control. We believe that ongoing concerted efforts will address the constraints currently being experienced in the cyclical flow of the new naira notes and the legal tenders generally.

Banks and customers are inseparable stakeholders as they exist for one another. It is, therefore, detrimental to the interest of the general banking public to disrupt banking operations by untoward actions against Bank staff or vandalisation of banking facilities. The Nigerian banking industry owes its global success as a leader in digital banking to its enthusiastic customers and remains committed to doing everything possible to ensure customers continue to have delightful experiences; in the banking halls and across the electronic and other alternate channels. ACAMB implores Nigerians to consider the big picture of the advantages of the redesigning of the naira and enhanced cashless policy, and therefore exercise patience, as stakeholders work to ensure normalcy. Customers must demonstrate ownership of their Banks and eschew any act that could lead to the disruption of banking operations or damage to banking facilities.

ACAMB shall continue to engage all stakeholders and stimulate effective communications to foster greater understanding and forbearance.     

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More Naira Notes As Banks Get Old Notes Deposited With CBN Today

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More Naira Notes As Banks Get Old Notes Deposited With CBN Today

Written by Rashidat Olushola Okunlade

Following several complaints about the scarcity of old and new naira notes in Nigeria.

Reliable sources in the Central Bank of Nigeria (CBN) said banks have been instructed to collect the old Naira noted they deposited in CBN and that before the end of the week, the country would be awash with Naira notes.

Recalled on October 26, 2022, the Governor of the Central Bank of Nigeria, Godwin Emefiele, announced the introduction of new N200, N500, and N1000 notes.

Mr. Emefiele said that the decision would address cases of kidnapping, terrorism, and other financial crimes.

However, since the policy took effect, the scarcity of both the old and new naira notes has affected a lot of businesses in the country.

The situation further worsened the problems being faced by traders in the market, especially due to the challenges of inadequate storage facilities that lead to post-harvest losses.

 

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FirstBank Calls For Application To 3rd Edition Of FirstBank Management Associate Programme FMAP

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By Moninuola Sulaiman

First Bank of Nigeria Limited, Nigeria’s premier and leading financial inclusion services provider has announced the call for participation in the third season of its FirstBank Management Associate Programme (FMAP).

 

Interested participants are required to submit their application via https://hdbc.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX.

 

The application is extended to the general public as it closes on 24 March 2023.

 

The FirstBank Management Associate Programme (FMAP) is a 24-month fast-track comprehensive program targeted at young, dynamic, and highly driven individuals that are passionate about making a difference in the financial services industry. The program is designed to build the next generation of leaders to drive the Bank’s vision of being Africa’s Bank of First choice.

 

FMAP equips participants with an extensive wealth of experience comprised of both classroom and real-life work that affords an insightful and balanced insight into the world of work. The program is targeted at hi-potential young professionals who possess acute thinking skills, financial and methodical skills, and a distinctive ability to communicate effectively and synthesize ideas, information, and data to aid decision-making.

 

Speaking on the FMAP Season III, Olumuyiwa Olulaja, Group Head, Human Capital Management and Development, said “since its inauguration in half a decade, we are delighted with the giant strides and impact the initiative has had in promoting the career development of emerging talents in the financial services industry as they are instilled with the tenets and ethics of the banking industry in line with global best practice.

 

The FMAP initiative is amongst the many ways we reinvest in our human capital as we build the next generation of leaders through their exposure to various opportunities essential to preparing their readiness for the future.

 

Since its launch in 2018, FirstBank has successfully trained and onboarded up to fifty talented individuals in 2 editions (2020 and 2022), who have all been deployed into strategic roles in the Bank and making a difference in the organization, while we continue to support their leadership growth and development.

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Leveraging Mobile Money To Drive Financial Inclusion Of Women

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Leveraging Mobile Money To Drive Financial Inclusion Of Women

By Rosemary Kimaku, Business Development Manager, Mobile Financial Services at Ericsson, and Mohit Bhargava, Mobile Money Marketing Lead

The World Bank’s Global Findex Database 2021 shows that the world has made considerable progress toward female financial inclusion in the last 10 years. The gender gap in formal financial account ownership across developing countries has fallen from 9% to 6%, highlighting that women are getting closer to financial equality.

Growth in account ownership by women is much faster than men and 68% of adult women in developing countries are now included in formal financial systems. In many developing countries, this growth in account ownership amongst women is mainly driven by mobile money.

Mobile money accounts have a simple registration process that requires less documentation and better affordability with zero fees and no minimum balance requirements. Consequently, in many developing countries mobile money services have become a leading alternative to banking systems. Data from Global Findex and FinScope studies corroborates this with reports showing that in at least 20 low- and middle-income countries more women have mobile money accounts than bank accounts. In 10 of these 20 countries, the leading mobile money service is powered by Ericsson Wallet Platform, our global fintech platform. In three of these countries, Rwanda, Uganda, and Ghana, more than half of the adult female population has a mobile money account. Furthermore, in six of 10 countries, 30% to 40% of the female adult population has a mobile money account.

Unsurprisingly, in most of these countries, less than 20% of the female adult population has a bank account. The numbers indicate that in these countries mobile money has contributed substantially to increasing the financial inclusion of women.

Mobile money helps to narrow the gender gap in financial access in some countries. For example, in Liberia the gender gap in mobile money account ownership is 8 percentage points, compared to bank or financial accounts where it is 19 percentage points. In Uganda, Ghana, Cameroon, and Liberia, more women than men have only a mobile money account.  For example, in Ghana 31% of women have only a mobile money account compared to 27% of men.

Service providers encourage the adoption of mobile money amongst women by offering services focused on women. Examples include grant distribution for girls’ education into their mother’s mobile money account, insurance and monetary support for healthcare, subsidy disbursement to women for shifting to clean cooking fuels, micro-loans for women entrepreneurs running small and medium-sized businesses, and many more. Mobile money also digitizes traditional financial tools mainly used by women like savings clubs, burial societies, and village savings and loans associations (VSLAs) making them more secure, transparent, and easy to use. In some countries, female merchants make up a considerable part of local markets. Mobile money enables these low-income merchants to go digital, accept mobile payments, and modernize their businesses at low-cost.

There are a few other steps required to increase mobile money adoption by women:

  • All stakeholders including governments, NGOs, regulators, industry bodies, and mobile money providers should work collectively to roll out digital and financial literacy programs for women and create more awareness about the benefits and use of mobile money services.
  • Raise the participation of women in the entire mobile money ecosystem. Mobile money providers should increase the proportion of female mobile money agents, enable more female merchants to accept mobile money, feature women in mobile money marketing campaigns, and have more female employees at all levels of mobile money organizations from technology to leadership roles. This will create a more female-focused and female-friendly environment and generate more trust and comfort amongst women consumers.
  • Governments and mobile money providers should enable a collection of more detailed gender-disaggregated data. High-quality gender-disaggregated data can be a very useful tool to develop baseline targets, policies, and programs to reduce the gender gap in financial inclusion.

It is encouraging to see that mobile money enables equal access to financial services and works towards increasing the financial inclusion of women in many countries. However, this is just the beginning, and we need to increase the efforts multifold to fully close the gender gap in financial access. Ericsson Wallet Platform along with the mobile financial services it powers will continue focusing on leveraging and enhancing mobile money as a tool to drive full financial inclusion for women.

 

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